A computer
A Windows, macOS or Linux desktop or laptop. The dialer is designed for computers.
Browser and device guide
Dialsyx runs in your browser, so there is nothing to install. For the full feature set, use Chrome or Edge on a computer.
Which browser should I use?
Chrome and Edge give the best experience.
| Browser | Calling | Floating phone | Live captions | Choose speaker |
|---|---|---|---|---|
| Google Chrome | Yes | Yes | Yes | Yes |
| Microsoft Edge | Yes | Yes | Limited | Yes |
| Safari | Yes | No | No | No |
| Other browsers | Limited | No | No | Limited |
Live captions use the speech recognition built into Chrome, so we recommend Chrome for captions. Choosing a speaker does not work in Safari.
What your computer needs
Stable internet
Calls run over the internet. A wired connection or good Wi-Fi gives the clearest calls.
Headset or microphone
Use a headset for clear audio. Allow the browser to use your microphone when asked.
Notifications (optional)
Allow desktop alerts so incoming calls, missed calls and messages reach you when the tab is in the background.
Set up in four steps
- Open Chrome or EdgeGo to the dialer and sign in with your login.
- Allow your microphoneClick Allow when the browser asks to use the microphone.
- Choose your devicesPick your microphone and speaker in Calling Preferences and press the test button.
- Make a test callCall a number you know to check that you can hear and be heard.
If something does not work
Calls ring but do not appear on screen
Open Settings, go to Calling and press Fix Incoming Calls. This reconnects your phone line.
The other person cannot hear me
Check that the browser is allowed to use your microphone, and choose the right microphone in Calling Preferences.
I cannot choose my speaker
Choosing a speaker does not work in Safari. Use Chrome or Edge.
I do not see the floating phone
The floating phone works only in Chrome and Edge.
From the Dialsyx blog
Guides that go with this page.
How much internet bandwidth does a VoIP call need?Planning a calling team? See how much bandwidth each VoIP call uses, what matters more than speed and how to size your internet.2 min read
How to fix VoIP call quality problems: echo, choppy audio and delaysChoppy audio, echo or one-way sound? Use this step-by-step checklist to find the cause and fix common VoIP call quality problems fast.2 min read
How to choose a headset for a calling team: 7 things that matterA good headset improves every call. Learn the seven things to look for, from microphone quality to comfort, and how to avoid common mistakes.2 min read