Enquiries get lost
Messages on paper never reach the right person.
Take every enquiry and log it in one place
Answer calls with context, note what was asked and make sure every enquiry gets an answer.
The challenge
What gets in the way for front desk.
Callers are strangers
The receptionist cannot tell new from regular customers.
No record of calls
Nobody can see how many people called.
How Dialsyx helps
Real screens from the Dialsyx dialer.
Answer with context
See saved contacts and recent calls before you pick up.
- Incoming calls show who is calling
- Name, tags and last outcome at a glance
- Accept in one tap
Save new callers
Add an unknown number as a contact straight from the call screen.
- Import up to 5,000 contacts from CSV or Excel
- Notes, tags and custom fields
- Do Not Call marking
A log of every call
Missed, answered and returned calls are all on record.
- Every call is logged automatically
- Filter by call type, date or number
- Open any call for the full details
A typical day
- Answer the callSee who is calling.
- Note the enquiryAdd a note to the contact.
- Tag the outcomeMark it for follow-up or resolved.
- Return missed callsUse the call log to call back.
Call outcomes you can track
After every call, tag how it went with one tap. Outcomes keep your pipeline and reports accurate.
- Follow-up Required
- Callback Requested
- Wrong Number
- Other
- and more
What it costs
An example, based on how teams like yours usually set up.
Suggested setup
1 user
USA and Canada pricing for 1 or 2 users. Example in US dollars; other countries have their own prices. Add or remove users and add-ons any time.
- Unlimited calling inside your plan’s countries, subject to our Fair Usage Policy
- Full dialer, CRM, follow-ups and call logs for every user
- A business number for each agent
Included for every user
- Call scripts
- Dashboard and call logs
- Contacts import up to 5,000
- Do Not Call marking
- Search everything
- Floating phone
- Live captions
Questions
Can I see missed calls?
Yes. Missed calls appear in the call log with their own icon so you can call them back.
Can I save a new caller?
Yes. An unknown number can be saved as a contact from the call screen or the call log.
Do I need to buy any hardware?
No. Use a computer with Chrome or Edge. There are no desk phones, wiring or site visit.
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From the Dialsyx blog
Guides that go with this page.
What is a business phone system? A plain guide for small teamsA business phone system gives your team shared numbers, call routing and records. Here is how modern cloud systems work and what to look for.2 min read
A simple lead follow-up system in seven stepsMost leads are lost between the first call and the second. Use this seven-step system to follow up on time and keep every lead moving.2 min read
Call scripts that work: five templates you can adaptA good call script is an outline, not a speech. Use these five templates for sales, follow-up, support and appointments, then make them your own.2 min read