At a glance
The numbers that matter, updated as you work.
See how the day is going, live
Calls, answer rate, talk time and outcomes on one screen, with simple tips on where to improve.
Why it matters
Any period
Switch between today, this week and this month.
Tips that help
Short, practical advice based on your own calls.
How it works
Real screens from the Dialsyx dialer.
Today
Total calls, answer rate, average talk time, contacts added and follow-ups.
- Live as you work
- Calls over time
- Call outcomes
This week and month
Spot trends with one click.
- Compare days
- See busy hours
- Track progress
Ways to improve
Tips take you straight to the fix.
- Log more dispositions
- Clear overdue follow-ups
- Open the setting
How to use it
- Sign inThe dashboard opens first.
- Pick a periodToday, week or month.
- Read the tipsUnder Ways to Improve.
- ActOpen the suggested screen.
Good to know
- Each agent has their own dashboard.
- Light and dark mode are both available.
Learn more
Step-by-step instructions with screenshots.
Questions
Can managers see every agent?
Each agent has their own dashboard. Ask us about reports for your team.
Can I export?
Yes. Select calls in the call log and export them as CSV.
Can I try it first?
Yes. After approval you can take a trial of a couple of hours or a demo meeting, case by case.
Related features
ProductCall logsFilter, search and open any call. See the person, outcome, time and length at a...
ProductCall outcomesAfter every call, tag how it went. Outcomes keep your pipeline, dashboard and reports...
ProductAI call insightsTurn a recorded call into a summary, action items, customer signals, a scorecard and...
From the Dialsyx blog
Guides that go with this page.
What is a business phone system? A plain guide for small teamsA business phone system gives your team shared numbers, call routing and records. Here is how modern cloud systems work and what to look for.2 min read
VoIP vs landline for business: what is the real difference?VoIP calls travel over the internet, and landlines use copper lines. Compare cost, setup, reliability and features before you choose for your business.2 min read
How much does a business phone system cost per user?A cloud business phone is usually priced per user per month. See what is included, which extras cost more and how to compare providers fairly.2 min read