Returned parcels
Wrong addresses and unconfirmed orders cost money.
Confirm orders and delivery details by phone
Call to confirm cash-on-delivery orders and addresses, and record the result of every call.
The challenge
What gets in the way for order confirmations.
Slow confirmation calls
Dialing one number at a time is slow.
No record of confirmations
It is unclear who confirmed and who did not.
How Dialsyx helps
Real screens from the Dialsyx dialer.
Confirm orders in batches
Load the day's orders and call down the list with preview dialing.
- Import lead lists from CSV or Excel
- Preview each lead before you dial
- Auto-dial to the next lead (add-on)
Record every result
Confirmed, wrong number, no answer or call back later.
- One tap after the call
- Interested, callback, wrong number and more
- Keeps your pipeline and reports accurate
Know what happened
Filter the call log by outcome to see every result.
- Every call is logged automatically
- Filter by call type, date or number
- Open any call for the full details
A typical day
- Import the ordersLoad names and numbers into a campaign.
- Call and confirmPreview each order, then dial.
- Tag the outcomeConfirmed, wrong number or no answer.
- Retry laterSchedule follow-ups for unreached customers.
Call outcomes you can track
After every call, tag how it went with one tap. Outcomes keep your pipeline and reports accurate.
- Converted
- Wrong Number
- No Answer
- Callback Requested
- and more
What it costs
An example, based on how teams like yours usually set up.
Suggested setup
3 users with Campaigns and auto-dial
USA and Canada team pricing applies from 3 users. Example in US dollars; other countries have their own prices. Add or remove users and add-ons any time.
- Unlimited calling inside your plan’s countries, subject to our Fair Usage Policy
- Full dialer, CRM, follow-ups and call logs for every user
- A business number for each agent
Included for every user
- Call scripts
- Dashboard and call logs
- Contacts import up to 5,000
- Do Not Call marking
- Search everything
- Floating phone
- Live captions
Questions
Can I import a list from Excel?
Yes. Campaign leads can be imported from CSV or Excel, or pasted as rows.
Can I call many customers quickly?
Yes. With the Campaigns add-on, preview dialing and auto-dial move you to the next lead after each call.
Do I need to buy any hardware?
No. Use a computer with Chrome or Edge. There are no desk phones, wiring or site visit.
Related solutions
By industryE-commerce and retailOnline and retail sellers use Dialsyx to confirm orders, check delivery details and win...
By industryLogistics and courierCourier and logistics teams use Dialsyx to confirm deliveries, update customers and follow...
By industryRestaurants and foodRestaurants and caterers use Dialsyx to take bookings, confirm orders and follow up on...
From the Dialsyx blog
Guides that go with this page.
What is a business phone system? A plain guide for small teamsA business phone system gives your team shared numbers, call routing and records. Here is how modern cloud systems work and what to look for.2 min read
A simple lead follow-up system in seven stepsMost leads are lost between the first call and the second. Use this seven-step system to follow up on time and keep every lead moving.2 min read
Call scripts that work: five templates you can adaptA good call script is an outline, not a speech. Use these five templates for sales, follow-up, support and appointments, then make them your own.2 min read