Failed deliveries
Wrong addresses and absent customers cost trips.
Dispatch and delivery updates
Courier and logistics teams use Dialsyx to confirm deliveries, update customers and follow up on failed attempts.
The challenge
What gets in the way for logistics and courier.
Customers want updates
Dispatch gets many calls about parcels.
Many calls a day
Call lists are long and hard to track.
How Dialsyx helps
Real screens from the Dialsyx dialer.
Call down the delivery list
Load the day's deliveries and call each customer.
- Import lead lists from CSV or Excel
- Preview each lead before you dial
- Auto-dial to the next lead (add-on)
Record every result
Confirmed, wrong number or call back later.
- One tap after the call
- Interested, callback, wrong number and more
- Keeps your pipeline and reports accurate
Know what was said
Every call is logged for dispatch.
- Every call is logged automatically
- Filter by call type, date or number
- Open any call for the full details
A typical day
- Import deliveriesLoad the list into a campaign.
- Call before dispatchConfirm address and time.
- Tag the outcomeConfirmed, wrong number or no answer.
- RetrySchedule a follow-up for failed attempts.
Call outcomes you can track
After every call, tag how it went with one tap. Outcomes keep your pipeline and reports accurate.
- Converted
- Wrong Number
- No Answer
- Callback Requested
- and more
What it costs
An example, based on how teams like yours usually set up.
Suggested setup
5 users with Campaigns and auto-dial
USA and Canada team pricing applies from 3 users. Example in US dollars; other countries have their own prices. Add or remove users and add-ons any time.
- Unlimited calling inside your plan’s countries, subject to our Fair Usage Policy
- Full dialer, CRM, follow-ups and call logs for every user
- A business number for each agent
Included for every user
- Call scripts
- Dashboard and call logs
- Contacts import up to 5,000
- Do Not Call marking
- Search everything
- Floating phone
- Live captions
Questions
Can many dispatchers call at once?
Each dispatcher has their own number. A Team plan gives each one a number and a login.
Can I see the history of a customer?
Yes. Every contact has a Call History tab.
Do I need to buy any hardware?
No. Use a computer with Chrome or Edge. There are no desk phones, wiring or site visit.
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From the Dialsyx blog
Guides that go with this page.
Best phone system for truck dispatchers: what to look for (2026)Dispatchers live on the phone. See the features a dispatch phone system needs, from US numbers and call quality to recording, scripts and a dialer.4 min read
How to get a US phone number from outside the US (2026 guide)Based outside the USA? Learn how to get a real US business number, what verification to expect, what it costs and the calling rules you must follow.4 min read
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