Missed appointments
Patients forget visits when no one reminds them.
Appointment bookings and patient reminders
Clinics use Dialsyx to confirm appointments, remind patients and return missed calls, with a clear record of every call.
The challenge
What gets in the way for clinics and healthcare.
Missed calls
Busy front desks miss calls and enquiries.
Care with sensitive details
Staff need clear rules about what to note and record.
How Dialsyx helps
Real screens from the Dialsyx dialer.
Remind every patient
Schedule reminder calls with the date, time and reason.
- Schedule callbacks by date, time and reason
- A queue that shows who to call next
- Add one from a contact or a call
Answer with context
See the saved contact and recent calls before you pick up.
- Incoming calls show who is calling
- Name, tags and last outcome at a glance
- Accept in one tap
Return missed calls
Missed calls are logged so the front desk can call back.
- Every call is logged automatically
- Filter by call type, date or number
- Open any call for the full details
A typical day
- List the day's appointmentsAdd or import patient contacts.
- Call to confirmPreview each name and call.
- Tag the resultConfirmed, reschedule or no answer.
- Return missed callsWork the call log each morning.
Call outcomes you can track
After every call, tag how it went with one tap. Outcomes keep your pipeline and reports accurate.
- Follow-up Required
- Callback Requested
- No Answer
- Wrong Number
- and more
What it costs
An example, based on how teams like yours usually set up.
Suggested setup
2 users with Campaigns and auto-dial
USA and Canada pricing for 1 or 2 users. Example in US dollars; other countries have their own prices. Add or remove users and add-ons any time.
- Unlimited calling inside your plan’s countries, subject to our Fair Usage Policy
- Full dialer, CRM, follow-ups and call logs for every user
- A business number for each agent
Included for every user
- Call scripts
- Dashboard and call logs
- Contacts import up to 5,000
- Do Not Call marking
- Search everything
- Floating phone
- Live captions
Questions
Should I record patient calls?
Recording is optional and off unless you switch it on. Follow the rules that apply to you, tell the person at the start of the call and get consent where required. Avoid noting sensitive details you do not need.
Can Dialsyx send appointment texts?
You can text a contact from the dialer with Send Message, as well as call them.
Do I need to buy any hardware?
No. Use a computer with Chrome or Edge. There are no desk phones, wiring or site visit.
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From the Dialsyx blog
Guides that go with this page.
What is a business phone system? A plain guide for small teamsA business phone system gives your team shared numbers, call routing and records. Here is how modern cloud systems work and what to look for.2 min read
A simple lead follow-up system in seven stepsMost leads are lost between the first call and the second. Use this seven-step system to follow up on time and keep every lead moving.2 min read
Call scripts that work: five templates you can adaptA good call script is an outline, not a speech. Use these five templates for sales, follow-up, support and appointments, then make them your own.2 min read