Unconfirmed orders
Orders sit unconfirmed and are returned.
Order and delivery calls
Online and retail sellers use Dialsyx to confirm orders, check delivery details and win back customers.
The challenge
What gets in the way for e-commerce and retail.
Delivery issues
Wrong addresses and missed deliveries cost money.
Customers to win back
Repeat customers need a friendly call.
How Dialsyx helps
Real screens from the Dialsyx dialer.
Confirm orders in batches
Load orders and work through them with preview dialing.
- Import lead lists from CSV or Excel
- Preview each lead before you dial
- Auto-dial to the next lead (add-on)
Record every result
Confirmed, wrong number or no answer.
- One tap after the call
- Interested, callback, wrong number and more
- Keeps your pipeline and reports accurate
Know your customers
Notes and history on every contact.
- Import up to 5,000 contacts from CSV or Excel
- Notes, tags and custom fields
- Do Not Call marking
A typical day
- Import the ordersLoad the list into a campaign.
- Call and confirmCheck the address and order.
- Tag the outcomeConfirmed or wrong number.
- Follow upCall back customers you could not reach.
Call outcomes you can track
After every call, tag how it went with one tap. Outcomes keep your pipeline and reports accurate.
- Converted
- Wrong Number
- No Answer
- Callback Requested
- and more
What it costs
An example, based on how teams like yours usually set up.
Suggested setup
4 users with Campaigns and auto-dial
USA and Canada team pricing applies from 3 users. Example in US dollars; other countries have their own prices. Add or remove users and add-ons any time.
- Unlimited calling inside your plan’s countries, subject to our Fair Usage Policy
- Full dialer, CRM, follow-ups and call logs for every user
- A business number for each agent
Included for every user
- Call scripts
- Dashboard and call logs
- Contacts import up to 5,000
- Do Not Call marking
- Search everything
- Floating phone
- Live captions
Questions
Can I call customers from a spreadsheet?
Yes. Import CSV or Excel files of up to 5,000 contacts, or paste rows into a campaign.
Can I see my team's results?
Yes. Each agent has a dashboard, and the call log shows outcomes.
Do I need to buy any hardware?
No. Use a computer with Chrome or Edge. There are no desk phones, wiring or site visit.
Related solutions
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From the Dialsyx blog
Guides that go with this page.
What is a business phone system? A plain guide for small teamsA business phone system gives your team shared numbers, call routing and records. Here is how modern cloud systems work and what to look for.2 min read
A simple lead follow-up system in seven stepsMost leads are lost between the first call and the second. Use this seven-step system to follow up on time and keep every lead moving.2 min read
Call scripts that work: five templates you can adaptA good call script is an outline, not a speech. Use these five templates for sales, follow-up, support and appointments, then make them your own.2 min read