Reservation enquiries
Callers want answers while they are still deciding.
Reservations and guest enquiries
Hotels and guesthouses use Dialsyx to take reservations, confirm arrivals and follow up on every guest enquiry.
The challenge
What gets in the way for hotels and hospitality.
Calls across the day
The front desk is busy at check-in and check-out.
Follow-ups forgotten
Quotes for groups and events need a callback.
How Dialsyx helps
Real screens from the Dialsyx dialer.
Answer quickly with context
See who is calling and what they asked before.
- Incoming calls show who is calling
- Name, tags and last outcome at a glance
- Accept in one tap
Keep guest details together
Preferences and notes sit on each contact.
- Import up to 5,000 contacts from CSV or Excel
- Notes, tags and custom fields
- Do Not Call marking
Follow up every quote
Schedule callbacks for group and event enquiries.
- Schedule callbacks by date, time and reason
- A queue that shows who to call next
- Add one from a contact or a call
A typical day
- Answer the enquirySave new callers as contacts.
- Note the dates and needsAdd a note to the contact.
- Confirm the bookingCall back to confirm arrival.
- Follow up after the staySchedule a call for feedback or repeat bookings.
Call outcomes you can track
After every call, tag how it went with one tap. Outcomes keep your pipeline and reports accurate.
- Interested
- Follow-up Required
- Callback Requested
- Converted
- and more
What it costs
An example, based on how teams like yours usually set up.
Suggested setup
2 users
USA and Canada pricing for 1 or 2 users. Example in US dollars; other countries have their own prices. Add or remove users and add-ons any time.
- Unlimited calling inside your plan’s countries, subject to our Fair Usage Policy
- Full dialer, CRM, follow-ups and call logs for every user
- A business number for each agent
Included for every user
- Call scripts
- Dashboard and call logs
- Contacts import up to 5,000
- Do Not Call marking
- Search everything
- Floating phone
- Live captions
Questions
Can I keep notes about a guest?
Yes. Every contact has formatted notes and a call history.
Can I mark a number Do Not Call?
Yes. Mark a contact Do Not Call and the dialer shows a banner on their page.
Do I need to buy any hardware?
No. Use a computer with Chrome or Edge. There are no desk phones, wiring or site visit.
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From the Dialsyx blog
Guides that go with this page.
What is a business phone system? A plain guide for small teamsA business phone system gives your team shared numbers, call routing and records. Here is how modern cloud systems work and what to look for.2 min read
A simple lead follow-up system in seven stepsMost leads are lost between the first call and the second. Use this seven-step system to follow up on time and keep every lead moving.2 min read
Call scripts that work: five templates you can adaptA good call script is an outline, not a speech. Use these five templates for sales, follow-up, support and appointments, then make them your own.2 min read